FAQs
What types of products do you sell?
Glow Vital offers a selection of wellness supplements, vitamins, nutritional powders, gummies, and pet care products, including flea and tick treatments for cats and dogs.
What supplement brands and products are available?
Our selection may include Heliocare Advanced, Immuno 150, AlgaeCal Plus, Ovasitol, Roundhouse Morning Kick, and WEEM Hair Skin Nails Gummies. Please review individual product listings for exact ingredients, quantities, and specifications.
How should I use dietary supplements?
Always read the product label and follow the manufacturer's recommended directions. Consult a qualified healthcare professional if you have questions about whether a supplement is appropriate for you.
Are supplements a replacement for medical treatment?
No. Dietary supplements are not a replacement for professional medical advice, diagnosis, or treatment.
What pet care products do you offer?
Our selection may include Frontline Plus for Cats, K9 Advantix II for Extra Large Dogs, and Advantage II for Small and Large Cats.
How do I choose the correct flea and tick treatment?
Check the product packaging for the intended animal species, age requirements, and weight range. Choose only the product specifically labeled for your pet.
Can I use dog flea treatment on my cat?
No. Never use a dog-specific flea treatment on a cat. Some dog products contain ingredients that can be dangerous or toxic to cats. Always follow the product label and consult your veterinarian if you are unsure.
How should pet treatments be applied?
Follow the manufacturer's instructions exactly, including application amount, frequency, and precautions. Do not combine treatments unless advised by a veterinarian.
What should I do if my pet experiences a reaction?
Contact a veterinarian promptly and follow the emergency guidance provided on the product packaging.
How long does shipping take?
Orders are generally processed within 1–3 business days. Standard shipping generally takes 3–7 business days after shipment.
Do you provide tracking?
When tracking is available, details will be provided after shipment. Please allow approximately 24–48 hours for tracking updates to appear.
What if my order arrives damaged or incorrect?
Contact customer support with your order number and clear photos of the item and packaging. We will review the issue and advise you on the next steps.
Can I return supplements or pet care products?
Eligible unopened and unused products may generally qualify for return within 30 days of delivery, subject to our Return & Refund Policy and applicable law. Opened or used consumable and pet treatment products may have additional restrictions.
How can I contact customer support?
Email: help.glowvital@outlook.com
Address: 540 Colonial Dr, Springfield, OR 97477